Refunds can be processed or denied accordingly based on an acceptable reason and a screen capture of your cancellation and will factor in usage period and reason for cancellation.
Membership cancellations made via the website will require manual removal of the monthly recurring payments on your card OR you can write to [email protected] in order to verify or process your cancellation
Accepted refunds would be processed on a pro-rated basis taking into account what fraction of guaranteed use was consumed from the time of your membership and will limit to a maximum of 3 calendar months.
Refunds would not be available for accounts that have violated the terms of service or are abusing our refund policy; violations are determined at CwC’s sole discretion.
For membership payments done via Paypal, refunds are eligible within a 30 day grace period if you have not logged on or utilized the content.
To request a refund, please send an email with the relevant information to[email protected]